COVID epidemics in Philippine call centers are putting workers at risk


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In Quezon City, where Palaje lived and worked, the local government discovered over 2,600 cases of coronavirus and six deaths in 57 call centers this year. Call centers were the leading positions among clusters monitored for jobs, according to the city’s disease surveillance unit. Palaja’s family and colleagues, who spoke on condition of anonymity for fear of retaliation, say the virus caught him at work, but a lack of contact search and early testing make it difficult to prove.


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