The poor administration has launched a hotline for vaccines: NPR


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A medical expert from WofL Health gives the vaccine to a patient in their vehicle at the University of Louisville Cardinal Stadium.

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Jon Cherry / Getty Images


A medical expert from WofL Health gives the vaccine to a patient in their vehicle at the University of Louisville Cardinal Stadium.

Jon Cherry / Getty Images

In the first months of the vaccination campaign, Internet access was crucial in seeking vaccination dates.

But given that more than 14 million people in the U.S. do not have reliable access to high-speed Internet, technology is an obstacle for some Americans.

To help overcome this digital divide, the Biden administration has launched a new telephone line to help vaccinate people who would rather receive information over the phone. That’s part of it management pressure that 70% of adults in the U.S. are vaccinated with at least one dose by July 4th.

“We know that millions of people in America do not have consistent access to broadband or are uncomfortable navigating the network,” said Dr. Marcella Nunez Smith, chair of the Biden Administration’s Working Group on Health Equality-COVID-19. “Centering justice in our response to the pandemic, as the president has given priority, requires us to meet people where they are,” Nunez Smith wrote.

By calling 1-800-232-0233 from any phone, people seeking the vaccine can choose to talk to a call center representative who can provide information about the locations offering the recordings. Assistance is provided in English, Spanish and many additional languages. In addition, there is a TTY line for calls that have hearing impairment.

The telephone line is connected digital vaccine finding sites who have been working and working for weeks.

So far, the hotline has not been widely published in public, although it has been operating for about a week. The COVID management team shared information about the hotline with community leaders and members of Congress, including the Congressional Rural Committee and the Congressional Black Caucus, asking them to share the number with voters. In addition, Nunez Smith shared information with them on the hotline Made for savings, a group working to increase access to and trust in COVID-19 vaccines in color communities, asking the group to spread the word about this new tool.

These efforts are aimed at reaching communities that are likely to benefit from the additional ability to locate vaccination sites, Nunez Smith says.

“Number 1-800 exists to ensure that people who are not online (as well as people who do not speak English or Spanish) have access to all the information they need to make a decision to keep their loved ones and vaccinated in the community,” she added. is.

Earlier this spring, the administration announced the launch of COVID-19 Community Corps, a local network made up of groups across the country with the goal of encouraging Americans to get vaccinated.

In a Event zoom Earlier this week, with many community Corps partners, Surgeon General Vivek Murthy, along with two additional administrative officers focused on responding to COVID-19, Andy Slavitt and Mina Hsiang, presented an overview of a range of tools aimed at enabling vaccination, including a new phone for vaccination assistance.

In addition to the description of the helpline 1-800-232-0233, additional tools for finding vaccination sites and availability include vakcine.gov (English) or vacunas.gov (Spanish) for searching and finding vaccines nearby, as well as for a text tool.

And last week, the federal government established two lines for text only to send localized information about nearby sites. To access these lines, send zip code to 438829 (GETVAX) for English or 822862 (VACUNA) for Spanish.

During a zoom call, Murthy indicated the goal of achieving millions more bullets from the weapon by July 4th. “It’s going to be challenging,” he told the group. “We need to work harder. We need to have more conversations. We need to make the vaccine more accessible.”


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